[PMID]: | 29389801 |
[Au] Autor: | Havens DS; Gittell JH; Vasey J |
[Ad] Endereço: | Author Affiliations: Professor (Dr Havens), School of Nursing, The University of North Carolina at Chapel Hill; Professor (Dr Gittell), Heller School for Social Policy & Management, Brandeis University, Waltham, Massachusetts; Principal (Dr Vasey), Tosti-Vasey & Vasey, Bellefonte, Pennsylvania. |
[Ti] Título: | Impact of Relational Coordination on Nurse Job Satisfaction, Work Engagement and Burnout: Achieving the Quadruple Aim. |
[So] Source: | J Nurs Adm;48(3):132-140, 2018 Mar. |
[Is] ISSN: | 1539-0721 |
[Cp] País de publicação: | United States |
[La] Idioma: | eng |
[Ab] Resumo: | AIM: To explore how relational coordination, known to enhance quality and efficiency outcomes for patients and hospitals, impacts direct care nurse outcomes such as burnout, work engagement, and job satisfaction, addressing the "Quadruple Aim," to improve the experience of providing care. BACKGROUND: Hospitals are complex organizations in which multiple providers work interdependently, under conditions of uncertainty and time constraints, to deliver safe quality care despite differences in specialization, training, and status. Relational coordination-communicating and relating for the purpose of task integration-is known to improve quality, safety, and efficiency under these conditions, but less is known about its impact on the well-being of direct care providers themselves. METHODS: Surveys measuring relational coordination among nurses and other types of providers as well as job-related outcomes in 5 acute care community hospitals were completed by direct care RNs. RESULTS: Relational coordination was significantly related to increased job satisfaction, increased work engagement, and reduced burnout. CONCLUSIONS: Relational coordination contributes to the well-being of direct care nurses, addressing the Quadruple Aim by improving the experience of providing care. |
[Mh] Termos MeSH primário: |
Esgotamento Profissional/psicologia Satisfação no Emprego Cuidados de Enfermagem/normas Recursos Humanos de Enfermagem no Hospital/normas Equipe de Assistência ao Paciente/normas Qualidade da Assistência à Saúde/normas Engajamento no Trabalho
|
[Mh] Termos MeSH secundário: |
Esgotamento Profissional/etiologia Esgotamento Profissional/prevenção & controle Seres Humanos Relações Interprofissionais Colaboração Intersetorial Cuidados de Enfermagem/organização & administração Cuidados de Enfermagem/psicologia Recursos Humanos de Enfermagem no Hospital/organização & administração Recursos Humanos de Enfermagem no Hospital/psicologia Equipe de Assistência ao Paciente/organização & administração Qualidade da Assistência à Saúde/organização & administração
|
[Pt] Tipo de publicação: | JOURNAL ARTICLE |
[Em] Mês de entrada: | 1802 |
[Cu] Atualização por classe: | 180228 |
[Lr] Data última revisão:
| 180228 |
[Sb] Subgrupo de revista: | AIM; IM; N |
[Da] Data de entrada para processamento: | 180202 |
[St] Status: | MEDLINE |
[do] DOI: | 10.1097/NNA.0000000000000587 |
|
|